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1. Replacements are only offered for incorrect products, damaged products, defective products, or missing items received in an order.
2. Replacement requests must be submitted within 48 hours of delivery with clear photos/videos and the order details.
3. Once the claim is verified and approved, the replacement product will be dispatched at no additional cost to the customer.
4. Replacements will not be provided for products that have been used, improperly stored, damaged after delivery, or for claims related to personal preference or product results.
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